Drop-Off and Pick-Up Expectations
Please limit drop-off and pick-up time to less than three minutes per classroom. Multiple families often arrive simultaneously, and brief transitions help staff maintain supervision and keep children safe.
If you need to discuss your child for more than three minutes or would like to observe the classroom for longer, please notify us in advance so we can schedule a time to give you our full attention.
Arrival and Departure Procedures
Children must be accompanied by an adult inside the building at all times and must be transferred directly to or from a staff member in their classroom. A transfer is complete only when the parent and staff member acknowledge one another through a verbal greeting, eye contact, and a clear understanding that responsibility for the child is changing hands.
Parents must scan their child in and out using the Brightwheel QR code at the entrance or classroom door.
At drop-off: Parents are responsible for their child's care and supervision until the child is directly transferred to a staff member in the classroom.
At pick-up: Parents assume responsibility for their child once the transfer to the parent takes place. Staff are no longer responsible for the child's supervision after the transfer.
Drop-off and pick-up are intended for brief parent-teacher communication. Please schedule a separate meeting for longer conversations.
Separation Anxiety
Separation anxiety is common in young children, and we understand that goodbyes can be difficult. We recommend a clear, reassuring goodbye followed by a prompt exit. Our staff will comfort your child and help them settle into the day.
Parents who need additional time to comfort their child should do so before entering the building. Parents may not remain in the classroom for more than three minutes during drop-off.
Operating Hours and Late Pick-Up Fees
Opening time: 7:30 a.m. No early admittance is permitted.
Closing time: 5:30 p.m. Parents and children must gather their belongings and exit the building by 5:30 p.m. sharp. Any parent and child still inside the building after 5:30 p.m. will be considered late, regardless of the child's Brightwheel checkout time.
If a child remains at the Center for 20 minutes after closing and neither the parents nor emergency contacts can be reached, we will contact the appropriate authorities to help arrange appropriate care for the child.
Transportation
Tots N Toyland does not provide transportation to or from the Center under any circumstances.
Custodial Parent's Right to Access the Center
A custodial parent has the right to enter the Center while their child is in care and must be granted immediate access when their child is present, unless the parent's behavior poses a danger to children or staff. A noncustodial parent will also be granted access unless a court order restricts that access.
We want to make your child's day everything it should be! Please register your child on our waiting list.